Privacy & Security

Bd97 Privacy Policy

Your personal information is our top priority. Here you will find a full, transparent account of how bd97 collects, uses, and protects your data.

Last Updated: January 2026

01 Introduction & Applicability

By using the bd97 platform (https://bd97.fun), you are considered to have agreed to this Privacy Policy. This policy explains what information we collect, how we use it, who we share it with, and what steps we take to keep your data safe. bd97 has developed this policy with Bangladeshi users in mind.

This Privacy Policy applies to all bd97 services — the website, mobile app, Live Casino, Sports Betting, slots, and any digital channel through which we collect information. Protecting your privacy is both our ethical and legal responsibility.

Bd97 never sells your personal information to third parties without your consent. We believe privacy is a fundamental right for every user, and we are committed to upholding it.

This Privacy Policy may be updated at any time. For significant changes, we will send a message to your registered mobile number or post a notice on the website.

02 What Information We Collect

We collect various types of information when you register and use bd97's services. This data falls into two main categories — what you provide directly, and what is collected automatically from your device or browser.

Type of Data Example Collection Methods
Identity-Related Full name, date of birth, national ID number Registration Form
Contact Mobile number, email address, physical address Registration / Profile
Financial BKash/Nagad number and transaction history Payment Processing
Technical IP address, browser, and device information Automated Logs
Behavioral Gaming history, bet records, and preferences Platform Usage
  • No sensitive information is collected without your consent.
  • Only the minimum information necessary for identity verification is collected.
  • For third-party social logins, only the minimum necessary permissions are requested.
  • Bank card numbers or full PINs are never collected or stored.

03 Use of Data

Bd97 uses your information only for specific, legitimate purposes. We never use your data beyond its original intent. The table below outlines what information is collected and why.

  • To create and manage accounts and ensure their security.
  • To process deposits and withdrawals.
  • To award bonuses, promotions, and VIP rewards.
  • To promote responsible gaming and prevent addiction.
  • To monitor and prevent fraud and money laundering.
  • To provide customer service and technical support.
  • To meet legal and regulatory obligations.
  • For analytics to enhance the platform experience.

bd97 never sells your data to third-party advertisers. Your consent is obtained before we send any promotional messages, and you can opt out at any time.

04 Data Sharing & Disclosure

Bd97 shares information with third parties only in limited circumstances and under strict conditions. We never sell your data or use it for advertising purposes without your permission. Information is not shared with anyone outside the cases listed below.

  • Payment Provider: Only the necessary data is shared with bKash, Nagad, and Rocket for transaction processing.
  • Identity Verification Service: With licensed agencies for the KYC (Know Your Customer) process.
  • Legal authorities: When required to comply with a court order or government directive.
  • Security Investigation: To assist in the investigation of fraud or cybercrime.
  • Business Transfer: In the event of a merger or acquisition, though you will be notified in advance.

All third parties have signed a confidentiality agreement with bd97 and may not use your data for any other purpose. We conduct regular audits of our partners.

05 Cookies & Tracking Technologies

The bd97 website and app use cookies and similar technologies. These are used to enhance your browsing experience, remember your login state, and ensure the platform functions properly.

  • Essential cookies: For login sessions and security purposes — these cannot be disabled.
  • Functional cookies: Used to remember your language, theme, and preferences.
  • Analytics Cookies: Collects analytics data to support platform improvement.
  • Marketing Cookies: To show relevant offers — you can opt out at any time.

You can disable cookies through your browser settings, though some features may become limited as a result. bd97 also uses local storage and session storage as needed.

To update your cookie preferences, use your browser settings or reach out to our support team.

06 Data Protection Methods

Bd97 uses industry-leading security technology to protect your information. Our security systems are continuously updated and regularly audited by external security experts.

  • 256-bit SSL/TLS encryption — active on all data transfers.
  • All data is stored in the database using AES-256 encryption.
  • Two-factor authentication (2FA) is available.
  • Automatic alerts for any unusual account activity.
  • Regular penetration testing and security audits.
  • Staff access to data is restricted on a role-based policy.
  • Data backups are securely stored on encrypted servers.

Your role in keeping your data safe matters too. Use a strong password, never share it with anyone, and avoid clicking on suspicious links. bd97 will never ask for your password by phone or email.

07 Your Privacy Rights

As a bd97 user, you have several important rights over your own information. We respect these rights and process your requests promptly.

1
Right to Access Information

You have the right to know and view what information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

4
Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

5
Right to Data Portability

You may request a copy of your data in a structured, machine-readable format.

6
Right to Withdraw Consent

You may withdraw your consent to marketing communications at any time.

To exercise any of your rights, contact our support team. We will process your request within 30 business days.

08 Data Retention Period

Bd97 retains your information only for as long as necessary. We do not keep data beyond what is required to provide our services, meet legal obligations, and resolve disputes.

  • Active account data: retained for the duration the account remains active.
  • Financial transaction records: 5 years from the date of the last transaction.
  • KYC documents: 5 years after account closure (as required by law).
  • Gaming history: up to 3 years.
  • Cookies and browsing data: up to 1 year.
  • Support Chat Log: Up to 2 years.

After the specified retention period, data is securely deleted or irreversibly anonymized. You may also request account closure at any time — in that case, all data will be deleted except where retention is required by law.

09 Protection of Minors' Data

Bd97's services are strictly for users aged 18 and above. We do not knowingly collect information from minors. If anyone registers with a false age, whether intentionally or by mistake, their account will be closed and all collected data deleted as soon as it is identified.

  • Age verification is mandatory at the time of registration.
  • Age is verified through national ID as part of the KYC process.
  • If a minor is identified, the account is immediately suspended and all associated data is deleted.
  • Parents can contact our support team to report a suspicious account.

If you believe a minor is using our platform, please notify our support team immediately.

10 Contact & Complaints

For any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated privacy team. We aim to respond within 30 business days.

  • Email: [email protected]
  • Live Chat: Available 24/7 via the support portal
  • Response time: up to 30 business days
  • Language: Support available in Bengali and English

If we are unable to resolve your complaint, you may escalate it to the relevant regulatory authority. We always believe in transparency and accountability.

Why bd97Privacy Policy you can trust

The core pillars of our data protection framework that keep you safe at all times

End-to-End Encryption

Every data transfer is encrypted with 256-bit SSL. No outside party can read your information — guaranteed.

Data Is Not Sold

Bd97 never sells your personal information to third parties. Your data is used solely to provide our services.

Your Control

You always have the right to view, correct, or delete your information. Submit a request to our support team at any time.

Regular Audits

External security experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.

Restricted Access Policy

Bd97 staff can only access the information necessary for their specific role. All access is logged and monitored.

24/7 Privacy Support

Our support team is always on hand to help with any privacy-related questions or concerns.

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